Ps4 downloadable content not accessible

This is one of the steps that Sony directed me to do, however, in my case, that alone did not correct the problem. Ultimately, the way I ended up fixing the problem as directed by Sony Support was as follows: 1 - Deactivate my wife's account as primary.

Not sure if this was necessary, but doesn't hurt unless you're using both to purchase content from PSN. They showed as purchased, just needed to re-download them.

Upon loading the game again all the purchased DLC's were available to her. I switched back to my account just to verify it was on mine as well and everything is working as it should again. I'm going to assume that even though I was able to download the DLC's upon initial setup of my PS4, it did not properly assign the licenses to my PS4 primary account.

Most likely because the content was originally purchased via the PS3. Thanks for all the help to those that replied. Hopefully my experience can help other users in the future with this same problem. I have a similar query on this subject. I am a total Batman fan so I tend to buy and read all of the graphic novels I can get hold of, that I can afford any way!

I actually bought the Arkham Knight graphic novel from Amazon. In the back cover there is a redeem code for a skin. I have attempted to enter this redeem code whist logged into my UK PS4 account but it refuses it say it is invalid. I have established that it is a code that can only be used in the USA. Select which linked PS5 console or PS4 console you would like to download to. Your game will begin downloading automatically.

PlayStation App support. Upgrade an eligible PS4 game to the digital PS5 version. Was this article helpful? What went wrong? I found the article confusing.

The article is out of date. Thank you! Need help? Contact our support specialists. It looks like your fiance got sorted out eventually too, i've been checking on the other thread.

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Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Do you mean. Zombies Plants vs. Zombies 2 Plants vs. Zombies Heroes Other Plants vs. DLC's Not Working. December Hello, I'm new the forum so I hope this is the right place to post this. I've tried uninstalling and re-installing both origin and Dragon Age. I've repaired the game at least ten times.

I've even went in to multiplayer to make sure it connects and get no errors. Seriously out of options. Happy updating folks. Tags Sony. About the author. View All Posts. Click here to post a comment.